In Westchester County, New York, more older adults are choosing to stay in their own homes as they age. This choice, known as aging in place, helps them stay independent and comfortable. But it can also create challenges, especially for busy families who want to make sure their loved ones are safe. One big challenge is what to do when you can’t reach your loved one and start to worry about their well-being.
Imagine being at work, out of town, or at your child’s soccer game when you can’t get in touch with an older family member who lives alone. You might feel anxious and wonder if they’re okay. Often, families have to rush over or rely on neighbors, or even call 311 or 911. But these solutions can have downsides, like invading privacy or drawing unnecessary attention with emergency lights and sirens.
KONVOY is a new service that offers a simple, caring solution. By using off-duty first responders to check on loved ones, KONVOY gives families peace of mind in a way that is private and discreet.
Why Traditional Options Don’t Always Work
When loved ones can’t be reached, families often turn to neighbors, friends, or local services. But these options often aren’t ideal. Neighbors and friends might not know how to handle emergencies and calling 311 or 911 can feel too extreme for a simple welfare check. Families want a solution that respects privacy while ensuring their loved ones are safe.
Why First Responders Are the Perfect Fit
First responders, like police officers, firefighters, and EMS workers, are trained to help in all kinds of situations. They know how to stay calm, check for safety, and respond if something is wrong. These community heroes choose their careers because they care about helping others. With KONVOY, families can rely on these professionals to check on loved ones in a way that is caring, safe, and respectful.
Introducing KONVOY: A New Solution in Eldercare
KONVOY bridges the gap between families and professional first responders, offering scheduled welfare checks that are tailored to the needs of aging loved ones. KONVOY ensures that families can quickly and discreetly confirm their loved ones are okay, while providing first responders with an opportunity to extend their community service beyond their regular duties.
With KONVOY, families get:
- Peace of Mind: Trained first responders check on loved ones.
- Privacy: No flashing lights or unnecessary attention.
- Compassion: First responders bring kindness and care to every visit.

How KONVOY Works
It’s easy to use KONVOY:
Enroll in KONVOY
Schedule a Visit
Receive Updates
KONVOY Is Building a Community of Care
KONVOY isn’t just a service; it’s a way to bring communities together. By using KONVOY, families become part of a network that values safety, respect, and care for older adults.
Take the first step toward peace of mind. Visit coveredbykonvoy.com to learn more about how KONVOY can help your family. Together, we can make aging in place safer and more supported.